Product Manager, Business Analytics

As a Product Manager at ARC/ChargeItSpot, you’ll collaborate with our stakeholders to identify solutions that improve operational efficiencies and create a delightful positive customer experience. This role requires a strategic mindset, a customer focus, and exceptional analytical skills to support the launch of new data and reporting initiatives, both internal and external.
As a member of the Product Strategy team, you will need to be self-motivated, highly organized, and ready to tackle new tasks quickly and efficiently. This is a cross-functional role that will interface with all aspects of our organization from Sales to Client Success, Operations, Engineering, and Customer Support. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to turn that vision into reality.

- Deploy an analytical mindset to tackle and make progress against complex and ambiguous business challenges.
- Partner with Product, Sales, and Client Success teams to define data requirements and provide actionable insights to support those department’s goals
- Foster a data culture within the company by overseeing the development of self-service dashboards and leading company- and client-wide data literacy training initiatives
- Create and maintain insightful and accessible data reporting inside our business intelligence platform Looker.
- Conduct qualitative and quantitative analysis in Looker to refine product features.
- Gather requirements from user research, and internal and external teams, to write detailed product requirement documents for a wide range of products and features.
- Utilize UX & UI principles to effectively translate product solutions into wireframes.
- Work collaboratively with our designers, developers and other stakeholders to bring product solutions to life.
- Work closely with Operations, Product, and external vendors to refine product specifications.
- Get out of the office! Design and execute user research initiatives to learn more about how our products are being used, and uncover new potential use cases and customers.

for more information about the position check our website


SponsorARC Kiosk powered by ChargeItSpot
Posted Date3/02/22
Job TypeFull Time
Contact Email
Address1111 S. Independence Mall East Suite 920
Zip/Postal Code19106
CountryUnited States of America

Job Functions

Customer Service
Information Technology

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